Improve customer satisfaction by considering PIM for customer experience
In today’s competitive era, to ensure business success, businesses have to understand the ever-increasing essence of customer product experiences. To improve customer engagement and increase customer conversion, brands need to deliver positive emotions throughout their burying journey.
Implementing a product information management platform, Credencys helps the brands to enable buyers with complete, accurate, and updated product information so they can make the informed purchase decision.
Integrating PIM with an eCommerce platform, we allow shoppers to find the product of their preference and place an order instantly. Considering product information management for customer experiences, companies can transform the shopping experience and meet the buyers’ expectations.
We design and develop the PIM solutions that make sure buyers can find the products based on different attributes such as size, color, weight, material, and more. Creating information-rich product pages that contain multiple product images, videos, and descriptions that highlight the unique features, specifications, user guide, and more.
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What we are really proud of is building these great
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Our process to build product information management for customer experience
Requirement Gathering & Analysis
- Understanding your business
- Comprehending requirements
- Drafting proposal document
Wireframes & Design
- Screenflow strategy
- Creating wireframes
- Designing the UI
- Deciding project phases
- Coding the project
- Client’s feedback
- Testing the PIM system
- Sharing test report
- Get final approval from the client
Deployment & Launch
- Deploying a PIM solution on the client’s server
- Launching the PIM solution
- Post-launch support
Tools & Technologies
Credencys development team has proven expertise in creating tailored PIM solutions as per the specific needs of the organizations by utilizing the latest technologies. We make sure that the solution works seamlessly in the upcoming highly dynamic tech environment and future integrations.
Clients who believed in us!
Team Credencys has done an amazing job with my website. I was surprised to see the end result. Their quality of work is top-notch. I was very happy with the way they had been making progress every single day. I was also very happy to see team’s commitment towards the project. I thank Credencys for on-time delivery of the project. Looking forward to work with them in the future.
Director of Product Management
I appreciate team’s attention to detail, quick response to changes, contributions and recommendations to the final product. They worked really hard and with dedication to make our TrustCommerce Trustee Premier product a significant success. We greatly value your partnership. Thank you again – and we look forward to many more successful collaborations.
Manager, Learning & Development
Credencys helped us to enhance overall user experience with quick turnaround time. They have successfully enhanced our internal employee engagement app with added features.
FAQs: product information management for customer experience
By implementing PIM, brands can leverage some consumer-facing benefits of PIM that include faster purchasing decisions, fewer product returns, deliver the product information in the preferred language of the buyers, better services, and more.
Considering PIM for customer experience, companies can enable the customers with rich information, get the right product at the right time, get the latest products faster, and more.
Implementation of PIM depends on the complexity of your project. If you want to integrate multiple features with highly customized development in the PIM system, then the development will be time-consuming. Integration of the varied integral and external systems also takes time for configuration.
ZERO. Yes, the cost of developing a PIM for customer experience will be zero as Credencys utilizes the Pimcore platform. Pimcore is an open-source digital platform so we build the solution at zero licensing cost. However, there is the only cost of implementation & customization and that varies from project to project. You can book 30 minutes of free consultation to know more about the cost.
Do you want to implement a robust product information management for customer experiences that helps you increase conversion rate and generate better ROI? Fill up the form and get 30 minutes of free consultation.
We partner with you to understand your business objectives and product needs to maximize results. If you have a project requirements or an idea, our team can help you with the best solutions. Send out this form or contact us on the email ID below. You’ll get a response to either within one business day.