Problem Statement

The manufacturer struggled with inaccuracies in product data, which led to operational inefficiencies, compliance risks, and strained relationships with distributors and retailers. Key issues included frequent errors in product specifications, causing delays and returns.

Key Challenges

• Data Inconsistencies

  Product data stored in fragmented systems often had discrepancies, leading to operational bottlenecks.

• Manual Processes

  The reliance on manual data entry resulted in frequent errors and increased labor costs.

• Compliance Risks

  Meeting industry standards like ACES & PIES was resource-intensive due to the lack of automation.

• Inefficient Syndication

  Sharing accurate product information with partners and eCommerce platforms was time-consuming and error prone.

Solution Implemented

Credencys deployed a tailored PIM solution designed to tackle these challenges:

• Unified Data Management: Consolidated all product data into a centralized repository, ensuring consistency and reliability.

• Automation of Data Processes: Automated data validation, updates, and compliance checks to eliminate errors.

• Compliance Optimization: Integrated ACES & PIES standards into the system, reducing manual efforts and improving compliance accuracy.

• Streamlined Syndication: Enabled real-time syndication of product data to distributors, retailers, and eCommerce channels.

Business Impact

The implementation of the PIM system led to measurable improvements:

• Reduction in Data Errors, enhancing the accuracy of product information shared across channels.

• Lower Operational Costs due to the elimination of manual data corrections and improved workflows.

• Faster Data Syndication, enabling timely and accurate updates to distributors and retailers.

• Enhanced relationships with channel partners due to improved trust and reliability in shared product information.