How a Leading European Jewelry Brand Product Reduced Launch Delays with PIM

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Client Overview

A renowned European jewelry brand with a rich legacy and a strong presence across multiple markets. The client offers an extensive range of high-quality jewelry and accessories, known for their craftsmanship and timeless appeal. With operations spanning both online and offline channels, the brand continually launches new collections.

Problem Statement

The client faced significant delays in launching new collections, impacting revenue and market competitiveness. Despite having a robust design and manufacturing process, inefficiencies in managing product information across departments caused bottlenecks. The lack of centralized product data management resulted in errors, inconsistencies, and extended go-to-market timelines.

Key Challenges

  • Fragmented Data Sources

    Product information was scattered across multiple systems, leading to duplication and mismanagement.

  • Manual Processes

    Dependency on spreadsheets for managing product attributes created inefficiencies and increased the risk of errors.

  • Inconsistent Product Data

    Discrepancies in product descriptions, pricing, and specifications delayed approvals and confused internal teams.

  • Cross-Functional Misalignment

    Marketing, sales, and supply chain teams struggled to collaborate effectively due to the absence of a single source of truth for product information.

Solution Implemented

  • Implementation of a PIM Solution: Deployed a centralized Product Information Management (PIM) platform to consolidate all product data in one place.

  • Automated Workflows: Introduced automated workflows for data enrichment, approvals, and updates, reducing manual intervention.

  • Data Standardization: Established standardized templates for product attributes to ensure consistency across channels.

  • Integration with Existing Systems: Seamlessly integrated the PIM platform with the client’s ERP, e-commerce, and marketing systems to enable real-time data synchronization.

Business Impact

  • Reduced Time-to-Market

    Achieved a 41% reduction in product launch delays, enabling faster response to market trends.

  • Improved Data Accuracy

    Increased product information accuracy by 27%, minimizing errors and rework.

  • Enhanced Collaboration

    Improved cross-departmental collaboration, leading to a 30% boost in operational efficiency.

Highlights

  • 41% reduction in product launch delays
  • 27% increased in product information accuracy
  • 30% boost in operational efficiency

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