Modernizing Demand Forecasting for a Leading Retail Group

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Client Overview

A prominent retail group managing franchise rights for globally recognized brands, operating 175 stores alongside thriving e-commerce channels. To stay competitive, the client sought to modernize its traditional inventory planning processes with a data-driven approach.

Problem Statement

The client struggled with inaccurate demand forecasting and inefficient inventory distribution across its omni-channel sales network. These inefficiencies led to frequent stockouts in high-demand locations and excess inventory in others, negatively impacting both profitability and customer satisfaction.

Key Challenges

  • Outdated forecasting methods

    resulted in unreliable demand predictions.

  • Inefficient inventory allocation

    caused stock imbalances across stores and online channels.

  • Lack of seasonal and external factor considerations

    led to missed sales opportunities.

  • Limited demand insights

    restricted the ability to optimize inventory decisions.

Solution Implemented

  • Machine learning-powered forecasting models : analyzed historical sales, seasonal patterns, and external factors to improve accuracy.

  • Dynamic demand prediction algorithms: adapted to real-time market changes.

  • Optimized inventory distribution: across physical stores and digital platforms based on AI-driven insights.

  • Actionable intelligence dashboards: empowered data-backed decision-making for replenishment and stock positioning.

  • Seamless integration with the client’s ERP system : streamlined forecasting and inventory workflows.

Business Impact

  • 31% improvement in demand forecast accuracy,

    reducing stockouts and overstock situations.

  • 24% increase in inventory turnover,

    optimizing working capital and minimizing holding costs.

  • 22% boost in omni-channel customer satisfaction,

    ensuring product availability across all sales channels.

Highlights

  • 31% improvement in demand forecast accuracy
  • 24% increase in inventory turnover
  • 22% boost in omni-channel customer satisfaction

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