5 Best Chatbot Development Frameworks to Consider in 2020
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By: Sagar Sharma

5 Best Chatbot Development Frameworks to Consider in 2020

The adoption of chatbots has considerably increased among startups to large-scale organizations.

According to BusinessInsider, 80% of businesses will adopt chatbots in 2020.

A report by Grand View Research also revealed that the worldwide chatbot market is forecasted to reach $1.25 billion by the year 2025.

Today, almost every social media platform allows integrating chatbots including Facebook, Slack, Telegram, and Hangouts.

In fact, chatbots have proven to help businesses save up to 30 percent of the cost that they spend on customer support.

These statistics clearly prove that chatbots have can be a game-changer for businesses across all industries.

So, if you’re serious about building a chatbot for your startup or business, then today we’ve shared 5 best chatbot development frameworks to help you build powerful chatbots.

5 Best Chatbot Development Frameworks

Developing chatbots used to be a complex process earlier. But thanks to giant technology companies like Google, Microsoft, Facebook, and IBM, developing chatbots has become fairly easier and simpler due to the below-mentioned chatbot development frameworks.

So without any ado, let’s dive right in!

1 – Wit.Ai (Facebook Bot)

Wit.Ai is an open-source natural language processing API that helps businesses to create both text-based as well as voice-based chatbots.

The best part about the Wit.Ai framework is that it supports most messaging platforms and almost all languages that are spoken across the globe.

And in addition to creating chatbots, Wit.Ai can also be used for automation in voice interface for mobile apps, wearable devices, and home electronics hardware.

The framework basically uses different machine learning algorithms to explore and learn human language and extract useful information.

The Wit.Ai SDK is available for Ruby, Node.JS, and Python.

2 – IBM Watson

IBM Watson is a popular and prolific chatbot development framework that was built on a neural network of 1 billion words of Wikipedia.

The framework comes with a pre-integrated and pre-trained architecture that helps businesses to easily deploy IBM Watson and build custom chatbots.

Just like Wit.Ai, IBM Watson also leverages different machine learning algorithms to respond and supports common platforms such as websites, robots, and messaging applications.

If you’re a business planning to build a chatbot for answering your customers’ queries, you should definitely consider using the IBM Watson framework for chatbot development.

3 – Microsoft Bot Framework

Microsoft Bot Framework is an AI-powered chatbot development framework that was designed to build chatbots with the ability to talk, listen, interact, and communicate with customers.

You can easily build intelligent chatbots for your business that interact with your customers across a wide range of platforms including Slack, Facebook Messenger, Skype, Website, and more.

Powered by machine learning and artificial intelligence, you can leverage the pre-built models to interact with users on all platforms while also deploying the active learning capability.

4 – Dialogflow

Dialogflow is Google’s chatbot development framework that comes helps businesses digitalize certain business processes through its unique voice navigating features to save time and money.

The Dialogflow framework basically uses speech-to-text API to facilitate human-computer interactions.

In other words, the Dialogflow chatbot framework uses AI-powered system, Big Data, and Google cloud architecture to convert speech to text and understand what users are saying to come up with an appropriate response.

You can integrate Dialogflow-based chatbot on different platforms such as Facebook Messenger, Google Assistant, and a few other platforms.

5 – Botkit

Botkit is one of the leading and popular open-source chatbot development frameworks that help to build intelligent chatbots for businesses.

The framework comes with a visual conversation builder and dozens of open-source libraries as well as plugins with useful features like metrics and in-built stats.

As far as the pricing is concerned, the Botkit is available as free and a paid version. The price of paid version starts with $5/month, which changes depending on the average number of users your chatbot interacts with.

Conclusion

What was once considered only as an emerging technology has now become a mainstream technology and an integral part of online businesses.

Chatbots, ever since they arrived, have helped businesses immensely in different parts such as customer support, lead generation, and marketing to name a few.

That being said, if you’re planning to build a chatbot for your business, then it’s important to choose a chatbot development framework that suits all your business requirements.

And this is where we come in…

We’re a leading mobile and web development company helping businesses across the world achieve their business goal.

Our chatbot developers have in-depth domain knowledge and expertise to build intelligent chatbots for businesses in every industry.

Stay updated with the latest tech-trends and evolving practices in software development with Insights by Credencys

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