PIM is considered a significant ingredient that contributes immensely to the workflow of eCommerce. By enriching, preparing, arranging, and publishing meaningful product data, Pimcore’s PIM framework stacks up with other digital resources; it boosts the entire business efficiency.
Product Information Management (PIM): The Primary Source
An integrated PIM, CaaS, and a digital experience framework are included in Pimcore’s open-source eCommerce application.
PIM centralizes all product information in a single location to give a complete, accurate, holistic image of the product. It facilitates the supply of rich product content to customers in any language or any device.
PIM maintains the accuracy and efficiency of product data obtained from different sources and integrates them into a single master data source. PIM can also find and prevent data problems and incorporate legacy applications.
Do you want to know more about the PIM? Don’t miss to read What is PIM? – An Ultimate Guide for Product Information Management.
Reasons to Choose Pimcore Product Information Management For Digital Commerce Journey
1. Improve Data Quality
For eCommerce, data quality is important. It is difficult to ensure compliance with industry mandates and global laws in the face of rapidly evolving regulations and legal requirements.
PIM allows you to solve problems related to incomplete and inconsistent attributes and uncontrolled choices. You can achieve data adequacy and consistency with rules and regulations using good Product Information Management. The continuity with the list of choices and inherited values can be managed.
In-field validation methods prevent the introduction of non-compliant data into the system. You can also focus on establishing data integration capabilities for unauthorized content detection, correction.
You can quickly find and address gaps in data completion with embedded reporting and analytics.
2. Align Multichannels
A PIM allows you to coordinate the product content on various platforms. By allowing to manage of the product data in a centralized repository to distribute the consistent product data across multiple channels, PIM enables the customers with impeccable consistency in terms of product information across different customer touchpoints.
Although a PIM offers your team a single entry point for data processing. PIM allows you to generate product data in many ways such as by creating data specifications, defining management rules, and determining hierarchies for different sales and marketing channels.
A successful PIM also enables you to align relevance with the localization of product content elements to meet the needs of various markets and downstream networks.
3. Improve Customer Experience
Due to increasing multichannel competition, it becomes harder to attain customer satisfaction and loyalty.
You can create customized digital experiences with more granular content and use the personalization capabilities of your eCommerce platform. A PIM can also enhance the relevance of each product by keeping a golden record and addressing the differences between marketing channels and touchpoints efficiently. A PIM helps you boost future customer interactions.
4. Development & Growth
To expand and grow, when business opportunities emerge, you need to respond quickly.
A good PIM eliminates time and effort with efficient data integration tools.
You can syndicate content easily to new marketplaces using PIM. A PIM will assist you in handling content in multiple languages, distributing content to trainers.
5. Boost Efficiency
PIM maximizes the team’s productivity and increases their work satisfaction. A strong PIM helps you reduce complexity, rework, and avoid using complicated spreadsheets that are prone to errors. You will build value-added activities in your team by removing manual tasks and automating core processes.
You will simplify your product launch activities in different markets with a PIM.
You spend less time waiting for the new update by keeping your product content in a single, consistent source. Without raising the work and the overall performance of your team, you would be able to extend your business scope.
To know more about the benefits of Product Information Management, check out What Are the Benefits of PIM (Product Information Management) Systems?
Implementation of Digital Commerce Data Enhancement
The value of PIM integration cannot be overestimated for businesses. However, a planned strategy and roadmap are essential to adopt a modern structure that spreads throughout the organization. Although several options are available in the market – only a few take commerce operations and product information into account in a comprehensive manner.
Pimcore’s Digital Commerce Platform acknowledges this gap and aims to solve the complexities of eCommerce through strategically built solutions. While Pimcore’s PIM manages the product data collection, management, aggregation, syndication, and distribution processes from a single platform.
Global Development of E-Commerce with Pimcore Digital Commerce Platform
All product data is the core element of any digital commerce strategy. For both IT and corporate executives, Pimcore digital has become a crucial technology investment.
A powerful Pimcore PIM solution lets you enhance your data quality significantly and controls data access and usage. It helps you to expand the business’s portfolio. Efficient management of product information offers flexibility in adapting to changing market conditions.
PIM & Digital Commerce Platform of Pimcore: What Benefits to Expect?
A PIM-eCommerce tandem will provide the online business with the most significant benefits.
1. Coherent Product Data On All Platforms Is Assured
At all times and through any channel PIM-eCommerce will supply your customers with simple and well-structured product information. Right delivery of timely product data enhances customer service and drives your digital growth.
2. Improved Search Results
Organic quest is a great way to advertise goods and services when it comes to extending your brand presence on the eCommerce market. It is easy to rank at the top of the page rankings due to the importance of your product content provided by PIM-eCommerce. Google will manage the rest of the search engine’s operation.
3. Effective Up-selling and Cross-Selling In-Store
Since PIM-eCommerce categorizes and stores all product data in a single repository, AI optimizes interconnections between product items along with conceptual analysis methods. It helps you to offer and simultaneously sell many more related SKUs to maximize profit. The latest research shows that 44 percentage of PIM-employed online businesses profit from increased future cross-sales and upselling.
4. Better Services for Shipping and Delivery
Use Pimcore PIM-eCommerce resources to boost online shopping, fine-tune the processes of fulfillment, and keep your delivery fast and secure. Well, having a prolific shipping policy will definitely lead to success.
5. Improved Processing Of Inventories To Eliminate Out-Of-Stock Situations
It has never been so easy to anticipate the demands of goods based on customer preferences and to bargain with your suppliers. Due to specific inventory tracking details, PIM-eCommerce helps you with all stakeholders.
The E-Commerce platform of Pimcore digital helps to create a smooth procurement process on the one hand; on the contrary, it provides the consumers with a better shopping experience.
6. Customizing the Product to Cut Down Return Rates
Based on intelligent data-based algorithms, the eCommerce of PIM enables you to exceed your consumer requirements and provide e-shoppers with the exact product details so that their requirements are fully satisfied. This gives you positive reviews with low product returns (up to 23%), which contributes ultimately to consumer loyalty and commitment.
How to Deliver Consistent Customer Experience with PIM & Digital Commerce Platform of Pimcore?
To have a robust eCommerce platform, you need to have better and consistent customer service. Having a consistent customer experience will enhance the shopping customer experience.
Here we have listed a few of the vital actions that can really happen in the digital commerce of PIM.
Customized digital interactions in real-time through all points of communication
Provide customized content to all consumer channels. The same product details for a website and a mobile application have different criteria for displaying and assortment. Content that affects all distribution channels connects the customers better.
Digital, social, and print multimedia publishing
With a “unique source,” coordinated content publication across media, such as web channels, social media, and print, can be managed. To promote customers’ purchasing decisions and sales conversion, provide digital product information to stores, sales personnel, blogs, consumer portals, and social networks.
Automated publishing multi-channel distribution
Eliminate gaps and add coherence by enabling all stakeholders to collect, edit, or modify data at a central location. The adjustments introduced globally represent the entire supply chain so that incomplete, obsolete, or distorted data are not likely to occur.
Seamless content for customer experience
Improve the consumer experience and commitment through rich content such as photos, videos, features, accessories, brochures, and other knowledgeable content types. For other channel and retail partners and catalogs, product data can be exported in various formats, and approved teams can edit and manage them online. In the process, it improves both customer’s and content delivery to ensure the consistency of all product details.
Single Source Service Distribution
Boost efficiency by enabling synchronization, management, and sharing of product information on all retail platforms and partners. Content-as-a-service (CaaS) capabilities with headless content can deliver through the enterprise-driven architectural API solution. It can work for online markets, smartphone/web applications, social media, IoT computers, indigenous apps, newsagents, and so on. This enables personalized shopping experiences for every customer without any extra infrastructure costs.
Effective interactive experiences
Enhance customer interaction by building convincing and customized digital interactions based on KPIs from web analytics and corporate intelligence solutions. Solve the complexities of dynamic digital transformation by building an extremely flexible and personalized customer experience. Also provide a positive brand experience while monitoring typical websites — visits, traveling patterns and download conversions, and keywords— while building customer loyalty.
Why Should You Rely on the Digital Commerce Platform of Pimcore?
Pimcore Digital Commerce Platform is an effective, all-inclusive collection of middleware processes and resources that complement your digital solutions.
To create a single holistic product data ecosystem, the commerce platform integrates and administers the majority of the siloed product information. The siloed product information is distributed among different producers, service providers, and corporate departments.
Here are the few attractive things you can get from the Pimcore Digital Commerce Platform
- It offers a seamless API-driven framework for achieving better CAAS (Commerce-as-a-service)
- Pimcore digital Commerce Platform powered by nextgen Open Source Omni-channel technology.
- It has a strong foundation for configuring products in B2B/B2C platforms and also in CPQ platforms.
- Pimcore digital commerce platform collaborates well with several content commerce platforms like CDP, PIM, MDM, DXP, DAM, and so.
- Delivers personalized real-time experience for customers on any eCommerce touchpoint.
Digital eCommerce platforms always keep evolving. To have a competitive edge, you must be keen on providing better information to your potential audiences/customers. By offering enriched digital experiences to audiences/customers, you can surely improve your customer experience. Moreover, you also increase your conversion rate significantly through it.
Consideration of the Pimcore platform will enhance your digital eCommerce customer experience. Also, it offers you the desired competitive edge to your business which is essential in the online market.