Client Overview
A global B2B2B sourcing and supply chain company that connects international retailers with over 200 factory partners. The company facilitates product discovery, catalog creation, and RFQ management across the retail ecosystem.
Prior to digital transformation, it relied on manual tools like spreadsheets, presentations, and emails to manage sourcing processes and product data.
Problem Statement
The company struggled to manage the large volume of product data and media assets coming from its factory partners. These assets were inconsistent, often scattered across multiple formats such as Excel, PowerPoint, and documents. Creating and sharing product catalogs with business customers was time-consuming and inefficient.
The lack of a centralized system also made it difficult for retailers to view product offerings or initiate the RFQ process digitally.
Key Challenges
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Scattered Product Data:
Product information from 200+ factory partners was shared via Excel sheets and unstructured documents, leading to data inconsistency
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Manual Catalog Creation
Product catalogs were built using PowerPoint, making the process time-consuming and error-prone
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Inefficient Quotation Process
Quotations and product details were exchanged over email, causing delays and communication gaps
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Lack of a Centralized Platform
Retailers had no digital access point to browse products or raise Requests for Quote (RFQs)
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No Workflow Automation
Product data management, asset handling, and quotation sharing lacked automation, increasing operational overhead
Solution Implemented
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Product Information Management: Centralized all product data from factory partners and ensured quality and completeness using EAN codes.
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Retailer Portal: Enabled retailers to explore digital product catalogs and send RFQs directly through the platform.
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Digital Asset Management: Streamlined the handling of product media files to ensure consistency across listings.
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Automated Workflows: Replaced manual catalog creation, data onboarding, and quotation sharing with efficient digital processes.
Business Impact
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Improved Data Quality
Unified platform ensured accurate and complete product data from all partners.
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Enhanced Operational Efficiency
Automation significantly reduced manual work and turnaround time.
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Lower Operational Costs
Fewer resources were needed to manage data and create catalogs.
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Increased Revenue Opportunities
Factory partners requested the company to market their products through the new platform.
Highlights
- Improved Data Quality
- Enhanced Operational Efficiency
- Lower Operational Costs
- Increased Revenue Opportunities

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