Problem Statement

The client struggled with an inefficient, manual-intensive process for managing product data, leading to inaccuracies and delays. This lack of centralized control hindered their ability to ensure consistent product information across channels, impacting operational efficiency and product visibility.

Key Challenges

• Complex Item Setup

  Lengthy setup processes with numerous manual steps, making product onboarding slow and error-prone.

• Tracking Inefficiencies

  Difficulty in monitoring products throughout their lifecycle, often leading to discrepancies in online availability.

• Data Verification Needs

  Heavy reliance on manual checks to validate data accuracy and workflow status, resulting in increased operational overhead.

Solution Implemented

To address these challenges, we implemented a comprehensive Product Information Management (PIM) solution, transforming the client's product data management into an agile, streamlined operation:

• Product Information Management (PIM): Centralized PIM System: Established a single, unified source of truth for product data to eliminate redundancies and improve data accessibility.

• Data Standardization & Quality Assurance: Introduced standards to ensure data consistency, accuracy, and reliability across all distribution channels.

• Seamless Data Integration: Enabled smooth data flow between ERP, CES, and EDS systems, optimizing product data handling.

• Enhanced Data Enrichment: Facilitated accurate, comprehensive product information through improved data enrichment processes.

• Automated Workflows: Automated item setup and approval processes, significantly reducing manual touchpoints.

• Analytical & Reporting Capabilities: Empowered stakeholders with insights through robust reporting tools, enhancing data-driven decision-making.

• User-Friendly Interface: Designed an intuitive interface for managing large volumes of product data efficiently.

• Data Governance Framework: Established governance protocols to uphold data integrity and regulatory compliance.

Business Impact

The newly implemented PIM solution delivered substantial improvements across the client’s product data management operations:

• 30% Reduction in Time-to-Market

  Streamlined workflows enabled faster item setup and onboarding, enhancing agility in new product launches.

• 40% Increase in Data Accuracy

  Automated validation checks reduced errors, ensuring consistent product information across all sales channels.

• 50% Efficiency Boost

  The centralized system and automated workflows minimized manual efforts, enhancing overall productivity.

• Improved Product Availability

  Better tracking and data integrity allowed for more consistent product availability across online and offline channels.