Problem Statement

The organization relied on Talend MDM, which was deprecated and supported only customer data. Other crucial domains like Supplier, Employee, and Item were governed inconsistently, scattered across platforms like Oracle Fusion, Maximo, and Darwinbox. This fragmentation led to data duplication, lack of traceability, compliance risks (GDPR, SOC2), and operational inefficiencies, all of which demanded urgent modernization.

Key Challenges

• Legacy MDM Nearing Deprecation

  Their Talend MDM system, which supported only the Customer domain, was approaching end-of-life, creating a time-sensitive migration challenge.

• Fragmented and Siloed Data

  Supplier, Employee, and Item data were inconsistently managed across Oracle Fusion, Maximo, and Darwinbox without centralized governance.

• Absence of Stewardship and Validation Controls

  The legacy system lacked workflows for data validation, stewardship, and audit trails, leading to inconsistent and untraceable data.

• No Integration with Enterprise Platforms

  There were no real-time or batch integrations with business-critical applications, limiting data flow and responsiveness.

• Regulatory Non-Compliance

  The organization struggled to comply with standards such as GDPR, ISO27001, and SOC2 due to weak data controls.

• Missing Audit Trails and Version Control

  There was no structured way to track data lineage or historical changes across systems.

Solution Implemented

• Deployed Semarchy xDM for Customer Data: Implemented Semarchy MDM to immediately govern and consolidate Customer master data as the top priority.

• Modeled Multi-Entity & Hierarchical Domains : Extended MDM capabilities to Supplier, Employee, and Item domains using flexible multi-hierarchy modeling.

• Enabled Data Stewardship & Validation Workflows : Implemented match & merge logic, survivorship rules, data validation mechanisms, and stewardship workflows.

• Integrated with Enterprise Systems : Established real-time and batch integrations with core platforms using REST APIs, Oracle Integration Cloud (OIC), and scheduled jobs.

• Ensured Compliance with Global Standards : Deployed Semarchy in the Azure Europe region, aligning the platform with GDPR, ISO27001, and SOC2 data security requirements.

• Delivered Complete Visibility and Control : Configured role-based access control (RBAC), audit logs, and operational dashboards to ensure traceability and governance.

Business Impact

• Unified Data Across Domains

  Established a single source of truth across Customer, Supplier, Employee, and Item domains to support reliable analytics and decision-making.
  

• Strengthened Data Governance

  Enhanced data quality, validation, and traceability with automated workflows and stewardship tools.

• Improved Operational Efficiency

  Enabled secure, real-time data exchange across enterprise systems—minimizing latency and reducing manual intervention.

• Seamless Talend MDM Sunset

  Executed a smooth transition from Talend MDM to Semarchy without disrupting business continuity.

• Achieved Full Regulatory Compliance

  Met GDPR, ISO27001, and SOC2 compliance through controlled deployment and robust data handling.