Empowering Unified Product Data Management for a US-Based Retail Leader

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Client Overview

The client is an established US based retail leader in party supplies operating in multiple departments, each managing diverse product information across disparate systems like ERPs, PLMs, and data warehouses. The need for a centralized solution to maintain consistent, up-to-date product data became critical to ensure operational efficiency and accurate data across departments.

Problem Statement

The fragmented nature of product data across multiple systems created data silos, inconsistencies, and an extensive reliance on manual processes. Departments were challenged with accessing reliable, standardized product data for seamless operations, impacting efficiency across supply chain and product management workflows.

Key Challenges

  • Scattered Data Sources

    Product information dispersed across ERPs, PLMs, and other systems led to data silos.

  • Inconsistent Product Data

    Lack of standardization caused varied product data hierarchies and inconsistencies.

  • Incomplete Data

    Essential product attributes were often missing across different systems.

  • Manual Processes

    Data creation and enrichment relied on Excel files, causing inefficiencies.

  • Absence of Data Standardization

    No enterprise-wide data model to ensure consistency.

  • Limited Workflow Automation:

    Product data management depended heavily on manual workflows.

  • Communication Gaps:

    Ineffective channels for inter-departmental communication.

  • Supply Chain Inefficiency

    Data inconsistencies and delays affected supply chain performance.

Solution Implemented

A comprehensive PIM solution was developed to unify product data management and ensure streamlined operations.

  • PIM Solution Development: Built using Pimcore, the PIM centralized data across systems for unified management.

  • Enterprise Data Models: Tailored data models were implemented to standardize essential product attributes and support data consistency.

  • Automated Workflows: Created automated workflows for data enrichment, approval, and validation, ensuring data accuracy and completeness.

  • Bi-directional Data Sync: Enabled seamless data flow between the PIM and existing systems to keep all platforms updated.

  • Enhanced Communication: Facilitated inter-departmental interaction through the PIM, improving internal communication.

  • Supply Chain Support: Empowered supply chain operations with accurate, timely product data for greater efficiency.

Business Impact

  • Golden Record of Product Data

    Eliminated data silos, establishing a single source of truth for product information.

  • Improved Data Quality

    Enhanced through automated enrichment, approval, and validation workflows.

  • Reduction in Manual Effort

    Digitized data management processes, saving time and reducing error rates.

  • Operational Excellence

    Increased through automated workflows for product data management.

  • Enhanced Compliance and Security

    The PIM solution supports audit trials and compliance measures, ensuring secure data handling.

Highlights

  • Eliminated Data Silos
  • 60% Improved Product Data Quality
  • 40% Reduction in Manual Effort
  • 55% Increased Operational Efficiency
  • Enhanced Security and Compliance

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