Customer Data Platform – Credencys Solutions Inc.

What sets us apart as top customer data platform company?

To accelerate your business growth, it is very essential to focus on your customers and their specific requirements. The customer data platform allows you to collect the customer information from the different sources, manage all the data in a single location, analyze the customer activities, and deliver them personalized experiences.

Credencys has helped startups to fortune 500 companies to collect and unify customer data from the different platforms and aggregate them to enable the organizations with a consolidated view of each customer. The integrated algorithm automatically stores, organizes, and manages the data records in a structured and logical way.

Enabling you with a 360-degree view of customers, we help you deliver highly contextualized and personalized customer experiences. Being a master data record of your customers, the customer data platform provides you amazing features such as audience segmentation, SSO, profile unification, and triggering marketing automation to deliver personalized and highly relevant content to targeted users.

Let's discuss more about your project.

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Our customer data platform expertise

To build and implement a customer data platform, Credencys offers a complete range of software development services that involve customization, design, development, implementation, testing, and support and maintenance. We ensure you to deliver the solution that meets all your business needs and challenges. Explore our expertise for the development and implementation of customer data platforms.

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Customer data integration

We develop customer data platforms that ingest, aggregate, and store third-party, first-party, and individual-level customer data from multiple sources (offline & online) in real-time at any speed and scale. The essential features of customer data integration are third-party integration, CSV import/export, and marketing automation.

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Customer data modeling

Using an open-source customer data platform, we allow you to manage your customer data in a well-structured way. You can define the different attributes of customer information and manage the data logically in a centralized platform. It contains features like class definition, data management, and geographical fields.

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Real-time personalization

Credencys implements customer data platforms that are backed by personalization based implicit and explicit customer segmentation and onsite behavioral targeting. Personalization engine, personalized emails/newsletters, and personalized mobile push notifications are the essential features of real-time personalization.

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Automation

We integrate a customer management framework plugin in your customer data platform that automates all the actions related to the customers as per the defined rules. You can leverage triggers, conditions, and actions features. Using these features, you can define rules for effective customer data management.

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Profile unification

Developing a feature-rich customer data platform, we allow you to aggregate customer data and user-profile, build audience segments, link social profiles, enrich data, personalize experiences, perform marketing automation, trigger events, and more. Customer data modeling, real-time personalization, and automation are the features of profile unification.

Industry recognition

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What we are really proud of is building these great products for world-class brands

Hi I’m Sagar Sharma.

Hi I’m Sagar Sharma.

Get 30 minutes of free consultation to understand how a customer data platform enables you with detailed insights about your customer behavior and leverage personalization.

Why businesses should consider a customer data platform?

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Seamless customer experience

Get a comprehensive view of your customer data to understand their needs and deliver them personalized experiences to improve customer experience.

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Enhance customer loyalty

Enhance customer loyalty by delivering consistent and highly personalized experiences through an enterprise-ready customer data platform implementation.

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Better relations with business partners

Share the insights gathered from the customer data with your partners, vendors, and other parties that help you establish a better relationship with them.

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Boost omnichannel engagement

Utilize the unified view of your customers and critical insights into audience behavior across the different channels to improve the omnichannel engagement.

Our process to build customer data platforms

1

Requirement Gathering & Analysis

  • Understanding your business
  • Comprehending requirements
  • Drafting proposal document

2

Wireframes & Design

  • Screenflow strategy
  • Creating wireframes
  • Designing the UI

3

Development

  • Deciding project phases
  • Coding the project
  • Client’s feedback

4

Quality Assurance

  • Testing the customer data platform
  • Sharing Test report
  • Get final approval from the client

5

Deployment & Launch

  • Deploy a customer data platform on client’s server
  • Launching the app
  • Post-launch support

Engagement models to develop customer data platforms

We have a team of highly experienced and skilled software engineers who ensure the quality and performance of the customer data platforms. To get access to our skillset, you can pick any of the engagement models listed here.

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Fixed cost

It is the right choice for the projects that have specific development requirements and scopes.

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Time & material

The engagement model allows to pay only for the resources and time you use for the project.

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Offshore development center

We set up an offshore development center and IT infrastructure for the ongoing project.

Tools & Technologies

Credencys has successfully customized and implemented advanced customer data platforms that contribute significantly to companies’ business growth. We build next-gen solutions using the latest tools and technologies.

Clients who believed in us!

FAQs: Customer data platform

Customer data platform allows the organizations to aggregate and organize customer data across a variety of touchpoints. It collects and structures real-time data into individual, centralized customer profiles.

Customer data platforms allow marketers to merge the data between the systems in real-time. It helps them to target and segment their customers in a more effective way.

ZERO. Yes, the cost of developing a customer data platform using Pimcore’s capabilities is zero as it is an open-source digital platform. However, there is the only cost of implementation & customization and that varies project to project. You can book 30 minutes of free consultation to know more about the cost.

There are two main purposes of customer data platform 1) unify your first-party and third-party user data and 2) activate this data through advertising and marketing channels, networks, tools, etc.

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Do you want to design an effective customer engagement strategy by implementing a customer data platform? Fill up the form and get 30 minutes of free consultation.

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Send us a Message

We partner with you to understand your business objectives and product needs to maximize results. If you have a project requirements or an idea, our team can help you with the best solutions. Send out this form or contact us on the email ID below. You'll get a response to either within one business day.