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One Product Record, From Dynamics to Every Channel

Dynamics 365 manages items, variants, costs, prices and inventory. It is not designed to hold marketing content, images and translations for every channel. A Dynamics 365 PIM integration lets the PIM pick up new items from Dynamics, enrich them, and publish complete product information to your store, marketplaces, distributors and print catalogs. Dynamics stays the master for the commercial data.

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Which System Owns Which Data

We agree this split with you at the start of the project, so each field has exactly one owner.

Dynamics 365 Owns

The PIM Owns

Item number, units and item category

Descriptions, images, documents and SEO text

Variant and dimension structure (size, colour, style)

Variant content and images

Operational item attributes

Marketing and technical attributes, and translations

Prices, discounts and stock

Channel-specific content and category trees

The PIM shows Dynamics prices and stock where channels need them, but never edits them.

Business Central or Finance and Supply Chain?

Both editions can be connected to a PIM. The connection method and data model differ.

Business Central

Finance and Supply Chain Management

Small and mid-sized companies

Large and multi-entity companies

Items, item variants, item attributes and item categories

Released products, product masters, variants and dimensions

Connected through Business Central APIs (OData / REST)

Connected through data entities and OData, or the data management framework

PIM role: content, assets, translations and channel data

PIM role: the same, across several legal entities and regions

How a Dynamics 365 PIM Integration Runs

A focused first release typically takes 3 to 6 months. Larger programmes with several systems, regions or a parallel ERP migration run in phases over 6 to 12 months or more.

01 Free Assessment

A 30-minute call about your Dynamics 365 setup, products, channels and goals.

02 Discovery

A few weeks: data ownership, mapping, interface choice and a phased plan.

03 Build and Test

The integration, tested with real data in a Dynamics sandbox.

04 Go-Live

A controlled cutover, with monitoring from day one.

05 Support and Improvement

New fields, channels and markets as you grow.

Planning a Dynamics 365 PIM Integration?

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Why Leading Enterprises Choose Credencys for Dynamics 365 PIM Integration

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Product Data Expertise

We combine PIM, MDM, data quality, taxonomy, product modeling, workflow, and syndication expertise to address the complete product-data lifecycle—not just the technical connection between two applications.

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Enterprise Integration Experience

We design integrations around complex enterprise environments involving ERP, PIM, DAM, commerce, marketplaces, supplier systems, APIs, middleware, and legacy applications.

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End-to-End PIM Capabilities

From product-data assessment and modeling to implementation, integration, migration, governance, syndication, and optimization, Credencys supports the broader PIM transformation around your integration.

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Governance-First Architecture

We establish ownership, mappings, validation, synchronization rules, workflows, and exception management so integration improves product-data quality instead of simply moving inconsistent data faster.

50+

Enterprise Clients

100%

Certified Consultants

15+

Years Experience

4.9/5

Client Satisfaction

Frequently Asked Questions

Trusted by Best

Choosing Credencys means partnering with a team that’s deeply committed to unlocking the true value of your data. Here’s why industry leaders trust us:

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